Cookie preferences
Denali uses essential cookies to run this site. With your permission, we also use analytics and advertising cookies to measure traffic and ad performance.
Active leak or open roof
Water coming in? Call us now. Tell us where you see it, and we’ll tell you when we can get there and what the emergency visit will cost.
What to do now
Stay off the roof. Start with these steps from inside or from the ground.
Keep everyone out of rooms with active water, a bulging ceiling, or damage from a fallen tree.
If it’s safe, move valuables and put a container under the drip. Stay away from wet lights and outlets.
Take a few photos or a short video from the ground and inside the home. Keep any receipts for temporary protection.
10+ years of experience · 1,000+ jobs completed
“We highly recommend Denali Roofing. They repaired and reroofed our home after a tree fell on it from Hurricane Helene. From the start to finish, they were very informative and delivered top notch service.”
Linda O'Sullivan
Before anyone heads your way, we tell you the emergency callout fee and what the first visit includes.
What will I pay for the emergency visit?
For after-hours calls, you know the callout fee before we leave for your home. Once we see the damage, we explain what it will take to cover the opening and what that work costs before we start.
You approve the work and cost before we start
Do I have to hire Denali for the full repair?
No. You can hire us for the emergency tarp only. We photograph what we find, cover the opening, and leave the permanent repair decision with you.
The tarp does not lock you into the full repair
Should I call insurance first?
If water is still coming in, protect the house first. We photograph the roof before and after the tarp so you have a record for your carrier.
Before-and-after photos for your records
If water is coming in, part of the roof is open, or a tree hit the house, start here instead of waiting for a routine inspection.
If water is dripping through the ceiling, it has already made it through the roof. Move people and valuables out of the area, then call.
A gap in the shingles or exposed wood gives rain a way in. A temporary tarp can protect the house until the roof can be repaired.
A tree can damage shingles, decking, and framing. Stay off the roof and keep everyone out of the rooms below the impact.
A broken skylight or loose flashing around a chimney or vent can let in a lot of water fast.
Start with a call. We ask what happened, tell you what the visit costs, and let you know when to expect us.
Step 01 of 03
Tell Us What Happened
You may need the rest of the roof inspected, or you may already have an insurance claim open. Choose the one that fits.
Emergency roof tarping
We’ll explain the emergency visit and tarp cost before work begins. Once the roof is covered, you’ll have photos and a clear next step for the permanent repair.
Clear answers when water is coming in or part of the roof is open.
How fast can you respond?
It depends on how far your home is from the available crew. During storms, we handle calls in the order we receive them. Call with your address and what you’re seeing, and we’ll give you our best arrival estimate.
Is temporary tarping covered by insurance?
Coverage depends on your policy and insurance company. We take before-and-after photos for your records, but we cannot predict what your carrier will cover.
Can I tarp it myself?
No. Stay off any wet, open, or storm-damaged roof. A roofer can inspect the opening and secure a temporary tarp. You do not have to put yourself at risk.
Do I need to call my insurance company right away?
Call your insurance company as soon as you can. Do not delay getting everyone safe or calling a roofer to protect the opening. Take photos from the ground or indoors if it is safe, and check your policy for any reporting deadline.
